And it is exactly these employees, the companies in the future are: lateral thinkers, visionaries, and creative. “Their self-image forbids apparently many top to release the reins out of hand, according to the motto: just what the master itself done, is probably advised.” Such masters ‘ can bad on other perspectives engage. You will only reluctantly accept also the proposals of others as the better solution. And in truth? In truth, her ego has particular concern for recognition and power loss. Or fear of showing weakness. So is kicking dependent – rather than involved, and delegated.
Because makers want to make. Only: The word of power ‘ of the heads can be valuable initiatives and much-needed creativity just sand. To yet today To secure customer loyalty, every idea that can contribute to this goal, urgently needed. Anyone with entrepreneurial acting employee, must bring them to entrepreneurial thinking and acting. Only in places where employees are intensely involved and involved financially in the success in the strategy work, they will do anything, so her baby’ is growing. Stick or carrot? Fear is the biggest killer of success.
Lust thrive on excellence, dedication, willingness to take responsibility and creative power in the long term only a positive climate. In such a culture, the available energy is used constructive and not destructive. You focused on together instead of against each other. The views of the entire organization is directed outward, so on the market and the customers from companies inside threatens no harm? Developments and trends are sensitively perceived. The willingness to innovate is high. Changes are interpreted as an opportunity and not as a threat. The employees are in the wool ‘ and not in the Must be ‘. Departmental and enterprise boundaries a do with readiness at a high level occurs so that ideas, knowledge and insights can be recombined. The unfolding this creativity leads to constantly new outstanding solutions – and thus out of the copy event. Control makes slow, lazy and stupid. Confidence makes quick, smart and fit. Therefore, the control system must be shut down. No excellence provide command and control. Under pressure, no more than all the world solutions are generated. Fear a short-term increase in physical performance cause though, but never a mental. Just where is the laughter, the fear disappears. That’s why offer laughing ‘ company the best prerequisites to achieving excellence – and to the eventual achievement of loyalty leadership. On the subject, awarded with the Swiss economy Book Prize 2008 in the Executive Suite as you kundenfokussiert staff lead the book Anne M. Schuller customer proximity Orell Fussli, Zurich, 3rd Act. Edition 2011, 26.50 Euro 44.00 CHF 255 pages, ISBN: 978-3-280-05282-2 more info: the audio book on the subject of Anne M. Schuller the customer-oriented leadership the 25 most valuable best practices for successful execution in recent times Breuer & Wardin, 1 CD, 77 min., price: 19.90 euro / CHF 29.90 ISBN: 978-3939621898 to order the book and audiobook:…