For example: the other says I feel bad and you respond and I also.-avoid the syndrome of the expert: already have the answers to the problem of the other person, before even of that has told you half.(psychology-on-line.com) know paraphrase. This concept means checking or with own words say it seems that the issuer has just said. It is very important in listener since it helps to understand what the other is saying and allows you to verify if really is understanding and not misinterpreting what is said. An example of paraphrase can be: then, as I see, what happened was that, would you say that you felt?. Issue words of reinforcement or compliments. They can be defined as verbalizations that pose a compliment to the other person or reinforce his speech to convey that one approves, agrees or understands what has just been said. Some examples would be: this is very funny; I love to talk to you or you have to be very good playing tennis. Another type of less direct phrases are also used to convey the interest in the conversation: well, umm or super!.
Know summarize not to mention the past avoid generalizations be specific. Care for non-verbal communication. To do so, will consider the following:-non-verbal communication should be commensurate with the verbal. Say now you know that I love with the face of nuisance will leave the other person worse than if had not said anything. -Eye contact. It is the percentage of time looking in the eyes of the other person. Eye contact must be frequent, but not exaggerated. -Affection.
It is the emotional tone suitable for the situation in which it is interacting. Based on indices such as tone of voice, the facial expression and voice volume (neither very high nor very low). Keep in mind as he is said, that not all human beings are equal, therefore not respond the same way to the same stimuli, that means that we can not treat all persons similarly. Only if we pay attention to the answers that we generate and we are flexible enough to modify our behavior every time that we move away from the goal we may increase the chances of attaining it * reference:.-on-line.com psychology.